DISTANCE SALES CONTRACT

ARTICLE 1: PARTIES

1.1 SELLER

Title: BEO ATELIER BİLİŞİM VE TİCARET LTD. ŞTİ.

Address: Balgat Mah. Ceyhun Atuf Kansu Cad. No: 36/6 Çankaya/Ankara

Mersis No.: 0164092623300001

Phone No.: ………………

Email Address: info@beoatelier.com

1.2 CUSTOMER/BUYER

Name/Surname/Title: ………………

ID/Tax No.: ………………

Address: ………………

Phone No.: ………………

Email Address: ………………

ARTICLE 2: SUBJECT

The subject of this contract is to determine the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on the Protection of Consumers regarding the sale and delivery of the product/products, whose code, name, quantity, and sale price are specified in Article 3.1, ordered by the CUSTOMER electronically from the website https://beoatelier.com.

ARTICLE 3: DETERMINATION OF MATTERS RELATING TO THE PAYMENT AND DELIVERY OF THE PRODUCT SUBJECT TO THE CONTRACT

3.1 PRODUCTS

The main features of the goods or services are available at https://beoatelier.com and are as follows:

Product DescriptionQuantityCash PriceSubtotal (Including VAT)
1  
Shipping Cost  
  Total

The prices listed and announced on the site are the sale prices. The announced prices and promises are valid until they are updated and changed by the SELLER. The prices announced for a limited period are valid until the end of the specified period.

All taxes of the product or service subject to the contract are included in the sales price. The CUSTOMER is responsible for any direct and indirect tax regulations, payments, and costs related to customs and similar regulations in the CUSTOMER’s country, and these costs shall be covered by the CUSTOMER if they arise.

3.2. DELIVERY METHOD AND PLAN

Delivery Address:

Person to be Delivered:

Invoice Information:

Shipments of the product will start within a maximum of 2 business days after the product is supplied by BEO ATELIER BİLİŞİM VE TİCARET LTD. ŞTİ. The shipping cost will be paid by the CUSTOMER.

3.3. INTEREST OF DEFAULT

Since payment will be made in cash or by credit card, no interest of default will be applied by the SELLER.

ARTICLE 4: GENERAL PROVISIONS

4.1. The CUSTOMER declares that they have read and are informed about the preliminary information regarding the basic qualities, sales price, payment method, and delivery of the product subject to the contract on the website https://beoatelier.com and have given the necessary confirmation and approval electronically. By confirming this Preliminary Information electronically, the CUSTOMER confirms that they have accurately and completely obtained the address, basic features of the ordered products, prices including taxes, payment and delivery information that must be provided to the CUSTOMER by the SELLER before the distance contract is concluded.

4.2. The product subject to the contract will be delivered to the CUSTOMER or the person/organization at the address indicated by the CUSTOMER within the period specified in the preliminary information on the website, depending on the distance of the CUSTOMER’s place of residence, not exceeding the legal 30-day period for each product.

4.3. The SELLER shall not have liability for any problems the shipping company may encounter during the delivery of the product to the CUSTOMER, resulting in the ordered product not being delivered to the CUSTOMER.

4.4. The SELLER is responsible for delivering the product subject to the contract intact, complete, in accordance with the qualifications specified in the order, and with warranty certificates and user manuals, if any.

4.5. The SELLER may supply a different product of equal quality and price with the explicit consent of the CUSTOMER before the expiration of the performance obligation arising from the contract.

4.6. If the fulfillment of the ordered product or service becomes impossible, and if the SELLER cannot fulfill the contractual obligations, the SELLER will inform the consumer about this situation before the expiration of the performance obligation arising from the contract and will refund the total amount to the CUSTOMER within 10 business days.

4.7. For the delivery of the product, this Preliminary Information Form must be confirmed electronically. For any reason, if the product price is not paid or is canceled in the bank records, the SELLER is deemed to be released from the obligation to deliver the product.

4.8. If the CUSTOMER’s credit card is used unfairly or unlawfully by unauthorized persons after the delivery of the product due to the CUSTOMER’s fault, and if the relevant bank or financial institution does not pay the product price to the SELLER, the CUSTOMER must return the delivered product to the SELLER within 3 days. In this case, transportation costs and any possible damages will be borne by the CUSTOMER.

4.9. If the SELLER is unable to deliver the contractual product within the specified time due to extraordinary circumstances such as force majeure, adverse weather conditions preventing transportation, or interruptions in transportation, the SELLER is obliged to notify the CUSTOMER of this situation. In such cases, the CUSTOMER has the right to request the cancellation of the order, the replacement of the contractual product with its equivalent if available, and/or the postponement of the delivery time until the impeding circumstances are resolved. If the CUSTOMER cancels the order, the amount paid will be refunded in cash and in full within 10 days. For payments made by credit card, the product amount will be refunded to the relevant bank within 7 days after the order is canceled by the CUSTOMER. The reflection period of this amount to the CUSTOMER’s accounts after its refund to the bank is entirely related to the bank’s transaction process, and the CUSTOMER accepts in advance that the SELLER cannot intervene in any way in case of possible delays, and the waiting periods resulting from the bank transactions related to the amount refunded by the SELLER to the credit card are accepted. In this regard, the SELLER has no responsibility.

4.10. If the order is fulfilled, the CUSTOMER is deemed to have accepted all the terms of this contract.

4.11. This contract is made for commercial purposes.

ARTICLE 5: PAYMENT AND RETURN PROCEDURE

In cases where the CUSTOMER exercises their right of withdrawal or if the product subject to the order cannot be supplied for various reasons or if a refund is decided by the arbitration committee, the SELLER will refund the total amount received to the CUSTOMER’s credit card in one installment within 14 days. The bank makes the refund to the CUSTOMER’s credit card in the same number of installments as the CUSTOMER made the purchase. If the refund date and the card’s account statement dates overlap, the CUSTOMER will receive one refund per month on their card, and they will continue to receive the same number of refunds as the number of installments paid before the refund.

In case of a return of the purchased products, the SELLER will refund the total amount received to the CUSTOMER’s credit card in one installment. The bank makes the refund to the CUSTOMER’s credit card in the same number of installments as the CUSTOMER made the purchase. If the refund date and the card’s account statement dates overlap, the CUSTOMER will receive one refund per month on their card, and they will continue to receive the same number of refunds as the number of installments paid before the refund.

The CUSTOMER accepts and declares that they have read and accepted this procedure.

ARTICLE 6: RIGHT OF WITHDRAWAL

The CUSTOMER may exercise their right of withdrawal within 14 (fourteen) days from the date the product is delivered to the CUSTOMER or the person/organization at the address indicated, without assuming any legal or criminal liability and without giving any reason.

The CUSTOMER is responsible for the transportation costs related to the return of the product for exchange when exercising the right of withdrawal. However, the SELLER covers the transportation costs for the return of the exchanged product to the CUSTOMER.

For the exercise of the right of withdrawal, the CUSTOMER must notify the SELLER by registered mail, fax, or email to info@beoatelier.com within 14 days and the product must not be used. In case of exercising this right:

a) The product must be in its original condition, unworn, unwashed, and with tags attached. Products labeled as final sale are not eligible for return or exchange.

b) The invoice of the product delivered to the 3rd party or the CUSTOMER must be returned (If the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the institution. Returns of orders invoiced to institutions cannot be completed unless a RETURN INVOICE is issued).

c) A withdrawal request form must be submitted.

d) The product must be returned with its box, packaging, and standard accessories, if any, in a complete and undamaged condition.

e) The SELLER is obliged to refund the total amount and return the documents obligating the CUSTOMER within 10 days from the date the withdrawal notification is received, and to receive the returned product within 20 days.

f) If the value of the product decreases or the return becomes impossible due to a reason caused by the CUSTOMER, the CUSTOMER is responsible for compensating the SELLER’s damages at the rate of their fault. Products customized for the individual are not returnable by the SELLER. Products requiring hygiene, such as earrings and underwear, are not returnable by the SELLER. Products intended to exercise the right of withdrawal must not be used.

To exchange the purchased product for a different size, color, or model, the CUSTOMER must contact the customer service team via info@beoatelier.com. Similarly, in case of defective or incorrect products, the CUSTOMER must contact the customer service team via info@beoatelier.com.

It is possible to exchange the product for a different size or color depending on stock availability. If the desired size or color is not available, a store credit will be created for the CUSTOMER.

ARTICLE 7: AUTHORIZED COURT

For the implementation of this contract, the Consumer Arbitration Committees and the Consumer Courts in the location of the SELLER and the CUSTOMER are authorized up to the value declared by the Ministry of Industry and Trade. In cases exceeding this value, the courts in the location of the CUSTOMER and SELLER will be authorized.

The CUSTOMER declares that they have read and accepted all the conditions and explanations in this contract and the Preliminary Information Form constituting an integral part of this contract.

SELLER: BEO ATELIER BİLİŞİM VE TİCARET LTD. ŞTİ.

CUSTOMER:

DATE: